FAQ - Frequently Asked Questions

Frequently Asked Questions

How long does delivery take?

We dispatch orders within 1-5 business days. Delivery via InPost Parcel Locker or courier typically takes 1-5 business days.

How much does delivery cost?

Delivery costs start from PLN 11.99. Orders over PLN 250 are shipped free of charge.

Can I return a product?

Yes – you have 14 days to return a product without giving a reason. Details can be found on the Returns and Complaints page.

How do I choose the right size?

You will find a size chart with each product. If you have any doubts, please contact us, and we will be happy to assist you.

What payment methods do you accept?

We accept fast online payments, BLIK, and credit cards. All transactions are encrypted and secure.

Are the products original?

Yes. We cooperate exclusively with trusted European manufacturers and wholesalers. Every product comes from official distribution.

How can I contact customer service?

Write to zadawear.shop@gmail.com – we respond within 24 hours on business days.